Quais as Melhores Maneiras de Apresentar as Recomendações para os Usuários? Um Mapeamento Sistemático da Literatura

Caroline Sala de Borba, Isabela Gasparini

Resumo


Os sistemas de recomendação utilizam de informações do usuário para gerar um conjunto de itens personalizados como sugestão e são aplicados em contextos onde existe sobrecarga de conteúdo disponível ao usuário. A maneira como a visualização dessas recomendações é realizada passou a ser foco de estudos recentes conforme a necessidade de melhorar a experiência do usuário com os sistemas de recomendação. Este trabalho apresenta um mapeamento sistemático da literatura visando identificar as melhores maneiras de apresentar as recomendações para os usuários. Um total de 434 artigos foram identificados, dos quais 27 foram selecionados para análise. Os resultados apontam uma tendência para as  interfaces autoexplicativas e interativas.

Palavras-chave


Sistema de Recomendação; Visualização; Experiência do usuário; Interação Humano-Computador

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Referências


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iSys - Revista Brasileira de Sistemas de Informação - CESI/SBC
ISSN Eletrônico: 1984-2902